![]() If it doesn't show up you'll need to contact a Game Advisor.Ģ Make sure you are logged in (top right corner)ģ Click on the blue button "Contact a Game Advisor"Ĥ Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"ĥ Select the type of issue and the platform you play on, and click on "Find Solutions".Ħ Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.ħ Select a contact option. If your game isn't there, you're either logged into the wrong account or the game hasn't been activated yet. Your game should show up in the "My Games" folder of the Origin account you used to enter the code. Should you have issues with a recently bought game that is not showing up in your games list in Origin, then please take a look at this post first: Have also a look at "Hidden Games" because manually hidden games will not appear in the "All Games" view. ![]() Please make sure you have "Show: All Games" in MY GAMES selected. If you're getting the "code already used" message, it means the game code has been registered. 1st Make sure you are logged into the account on which the game/s were registered. ![]()
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